Last Updated: August 16, 2026
Modena Mobilia respects your privacy. This Privacy Policy explains the categories of personal information we collect, how we use and share that information, the choices available to you, and how to contact us about privacy matters.
This policy applies to information collected through modenamobilia.com, our online store, contact and Special Order forms, email and telephone communications, and other interactions with Modena Mobilia.
1. Information We Collect
Depending on how you interact with us, we may collect the following categories of information:
- Contact information, such as your name, email address, telephone number, billing address, shipping address, and other contact details.
- Order and transaction information, such as products ordered, order history, prices, taxes, shipping charges, delivery information, returns, refunds, warranty claims, and communications concerning an order.
- Payment-related information. Payments may be processed by third-party payment providers. Modena Mobilia may receive transaction status, payment method type, billing details, or other payment-related information needed to process and support an order. We do not intend to store complete payment-card credentials when those credentials are handled directly by a payment processor.
- Special Order information, such as requested dimensions, furniture type, materials, upholstery preferences, sketches, photographs, reference images, links, written specifications, and other information you submit in connection with custom furniture.
- Communications, including messages sent through website forms, email, telephone, or other customer-service channels.
- Device and usage information, such as IP address, browser type, device information, referring pages, pages viewed, approximate location derived from technical data, and interactions with our website.
- Cookie and similar technology information, including information collected through cookies, pixels, local storage, analytics tools, and similar technologies.
- Fraud, security, and technical information used to protect orders, accounts, payment activity, and the website from abuse, unauthorized access, or malicious activity.
2. How We Collect Information
We may collect information directly from you when you place an order, submit a form, request a Special Order, contact us, request a return or warranty service, or otherwise communicate with us.
We may also collect information automatically when you use our website through cookies, analytics tools, server logs, security tools, and similar technologies.
In addition, service providers such as payment processors, delivery carriers, website-hosting providers, security providers, analytics services, and other vendors may provide us with information necessary to operate the website, process orders, detect fraud, or provide customer service.
3. How We Use Personal Information
We may use personal information to:
- process, confirm, fulfill, and support orders;
- calculate taxes and shipping charges;
- coordinate freight and delivery;
- process payments, returns, refunds, warranty claims, and customer-service requests;
- review, quote, design, and fulfill Special Orders;
- communicate with customers about orders, deliveries, products, policies, and service issues;
- operate, maintain, troubleshoot, secure, and improve our website;
- understand website usage and performance;
- detect and prevent fraud, abuse, unauthorized transactions, and security threats;
- maintain business and transaction records;
- send marketing communications where permitted, subject to available opt-out rights;
- comply with legal, tax, accounting, regulatory, and contractual obligations; and
- establish, exercise, or defend legal claims and protect the rights, property, or safety of Modena Mobilia, our customers, or others.
4. Cookies, Analytics, and Similar Technologies
Our website may use cookies and similar technologies to keep the website functioning, remember preferences, support shopping and checkout features, understand website traffic and performance, improve user experience, detect security threats, and support other legitimate website operations.
Some cookies or similar technologies may be provided by third parties that support analytics, payment processing, website functionality, security, or other services.
You may be able to control or delete certain cookies through your browser or device settings. Disabling cookies may affect portions of the website, including shopping-cart, checkout, login, or payment functionality.
5. Payment Providers
When you use a credit or debit card, PayPal, Pay Later, Google Pay, Apple Pay, or another supported payment method, information may be transmitted directly to the applicable payment processor or payment service.
Those providers operate under their own terms and privacy practices and may collect information independently from Modena Mobilia.
Modena Mobilia generally receives only the information reasonably necessary to confirm and support the transaction rather than complete payment-card credentials handled directly by the payment provider.
6. How We Share Personal Information
We do not sell personal information for money.
We may disclose personal information to the following categories of third parties when reasonably necessary for the purposes described in this policy:
- Payment processors and financing providers that process or support transactions.
- Shipping carriers, freight companies, and delivery providers that fulfill deliveries.
- Website hosting, e-commerce, technology, security, and technical-service providers that help us operate and protect the website and business systems.
- Analytics and performance providers that help us understand website usage and improve performance.
- Professional advisers, such as attorneys, accountants, insurers, and consultants, when reasonably necessary.
- Government authorities, regulators, courts, or law-enforcement agencies when disclosure is required or permitted by law.
- Parties involved in a business transaction, such as a merger, acquisition, financing, restructuring, or sale of all or part of the business, subject to applicable law.
Service providers may process personal information on our behalf or may independently determine certain processing activities under their own privacy policies.
7. Third-Party Collection
Third parties that provide services through or in connection with our website may collect information about your activities on the website or during a transaction. These may include payment providers, analytics providers, security providers, and other technology services.
Their collection and use of information may be governed by their own privacy policies and terms.
8. Marketing Communications
If you receive promotional email from Modena Mobilia, you may opt out by using the unsubscribe mechanism provided in the message or by contacting us.
Opting out of promotional messages does not prevent us from sending transactional or service communications concerning an order, delivery, return, warranty claim, or other business relationship.
9. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, providing warranty and customer support, maintaining tax and accounting records, resolving disputes, preventing fraud, enforcing agreements, and complying with legal obligations.
Retention periods may differ depending on the type of information, the nature of the transaction, legal requirements, and legitimate business needs.
10. Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
No website, transmission method, or storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.
11. Your Choices and Requests
You may contact us to request access to or correction of personal information that you have provided to us, subject to identity verification, legal requirements, and any applicable exceptions.
You may also contact us with questions about our collection, use, or disclosure of personal information.
If a privacy law applicable to Modena Mobilia provides you with additional rights, we will respond to qualifying requests in accordance with that law.
12. California Privacy Disclosures
California law requires operators of certain commercial websites that collect personally identifiable information from California consumers to make specific privacy disclosures.
This Privacy Policy describes the categories of personal information we collect, the purposes for which we use it, and the categories of third parties with whom information may be shared.
You may contact us using the information below to request review or correction of personal information that you have provided to us, subject to applicable law.
Do Not Track and Similar Browser Signals
Some browsers offer a “Do Not Track” setting. Because there is not a single universally accepted technical standard governing all Do Not Track signals, our website may not respond to traditional Do Not Track browser settings in a uniform manner.
Third-party services used on our website may collect information about your online activities over time or across websites, subject to their own privacy practices and applicable law.
If Modena Mobilia becomes subject to a law requiring recognition of a particular browser-based opt-out preference signal or similar mechanism, we will honor that requirement as applicable.
13. Children’s Privacy
Our website is intended for adults purchasing furniture and is not directed to children under 13. We do not knowingly seek to collect personal information from children under 13 through the website.
If you believe a child has provided personal information to us improperly, please contact us so that we can evaluate and address the matter.
14. International Visitors and Processing
Modena Mobilia is based in the United States. If you access the website or provide information from another country, your information may be processed or stored in the United States or other jurisdictions in which our service providers operate.
Privacy laws in those jurisdictions may differ from the laws where you reside.
15. Third-Party Links and Services
Our website may contain links to or integrations with independently operated third-party websites or services.
Modena Mobilia is not responsible for the privacy practices of independently operated third parties. We encourage you to review their privacy policies before providing personal information.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal obligations, or services.
The “Last Updated” date at the top of this page identifies the current version.
17. Contact Us
For questions, privacy requests, or requests to review or correct personal information you have provided to us, contact:
Modena Mobilia
1204 Magnolia Ave
Manhattan Beach, CA 90266
United States
Email: [email protected]
Phone: +1 (310) 901-8182
