1) We make every effort to display the colors as our products accurately on the website. However the actual colors you see will depend on your computer monitor. Due to their artisan-crafted nature, individual pieces may vary in color, pattern, shape, and texture, making them truly unique. Hand-crafted finishes age beautifully, developing one-of-a-kind patinas as they’re exposed to the environment of your home. Natural wood may display small splits, knots, joint lines or other organic features, adding character to each piece without affecting its performance.”
2) IN CASE sporadic oxidations, and color fluctuations. These are normal characteristics that will not affect the performance of your piece and are not considered a manufacturer defect. A 10% restocking fee will be applied.
4) REFUNDS: Taxes paid will be refunded. Delivery fees will not be refunded unless the item returned is found to have a manufacturer defect or was damaged in transit.A restocking fee and redelivery fee will be applied to merchandise that is returned or exchanged for reasons other than manufacturer defect or damage. f items are refused due to any reason other than manufacturer defect or damage, all eligible restocking fees and delivery fees will be applied. REFUNDS will be issued in the original form of payment and could take up to 15 business days to process. It is your responsibility to ensure furnishings fit through all interior structures and into the desired space. Items that are returned or exchanged due to size will be refunded only in the form of a store gift card minus the initial delivery fee and/or restocking fee. For merchandise picked up at the home, refunds will be processed once it has been received and inspected at our warehouse. Depending on your pick up location, the processing of this refund can take up to 30 days.